We provide onsite training solutions, from customized, stand-alone training workshops & labs to a complete leader development training series for your supervisor / manager team. We also provide training workshops that are appropriate for the staff. Our high impact, results-driven training workshops combine our experience and expertise to give participants hands-on experience with real-world issues.
We don’t believe in out of the can training products. All of our workshops are highly customized to fit your industry, the needs of your organization and the skills level of the participants. These workshops and small, group labs are conducted at your site.
Workshops & Labs for Supervisors / Managers and Executives at all Levels:
Many managers are promoted to their positions based on their past performance and technical skills. As you know, it takes more than technical skills to be a great manager. We give managers the tools they need to bring out the best in others as well as in themselves. Participants in our workshops will learn - and practice - the building blocks that will prepare them for success.
How to Coach & Give Feedback That Gets Results
- How to set—or reset—performance expectations
- How to give ongoing feedback when there is little time
- How to give behavioral feedback that will motivate employees to change
- Learn techniques that minimize resistance, defensiveness and denial
- How to coach average and high performing employees to new levels of performance
- How to apply progressive discipline to turn around problem performers
- Techniques for managing a virtual staff—telecommuters, sales team, etc.
(This session is a stand alone workshop, and is appropriate for supervisors and managers, at all levels. Ask about our fee reduction for booking multiple sessions, or more than one workshop).
- Learn a process that the pros use.
- How to use the review meeting to motivate future performance
- What to do if your employee’s perception differs from your own
- How to evaluate both work output and behaviors
- Techniques for eliminating managers’ inconsistency caused by “easy” and “hard” raters
- How to tie the review into ongoing growth and development
(This session is a stand alone workshop, and is appropriate for supervisors and managers, at all levels. Ask about our fee reduction for booking multiple sessions, or more than one workshop).
- How to use electronic and other communication tools effectively
- Presenting upward-influencing senior management – mastering language, executive summaries, formal presentations
- How to structure one-on-ones, staff meetings, department meetings, cross-functional groups
- Creating the political infrastructure that enables teams to get results
- Core facilitation skills essential for success
- Understand the difference between content, process and group dynamics
- Preparation that pays off – logistics, assigning roles, ground rules
- How to create and manage an agenda that is flexible, yet keeps groups focused and moving forward
- How to use formal and informal process techniques that move the group towards the goal
- How to techniques for creating group memory
- Tips for managing dysfunctional dynamics
- How to increase participation and creative flow
- Nailing down agreements and creating accountability for action plans
(This session is a stand alone workshop, and is appropriate for supervisors and managers, at all levels. Ask about our fee reduction for booking multiple sessions, or more than one workshop).
Leadership Lab for Supervisors and Managers at all Levels (small group lab)
Many managers are promoted to their positions based on their performance and technical skills. As you know, there is much more to being a manager and that is what this lab is all about. We give managers the tools they need to bring out the best in others as well as in themselves.
This full-day, small group lab is packed with lots of interaction and personal attention. Participants receive detailed, personal feedback and coaching. Few training opportunities provide this level of intimate, hands-on experience. Participants will learn and practice:
- How to set clear expectations
- How to coach employees for best performance
- How to give feedback and correct problems early
- How to build a positive, committed team
- How to solve employee issues
How to Present Like a Pro (small group lab)
This full-day, interactive lab is excellent for one person or small groups.
Effective presentation skills are one of the most coveted skills in the new working environment. Presenting your ideas powerfully and effectively demands content knowledge, delivery skills and an awareness of the tools that can take an ordinary presentation and turn it into a powerful platform for delivering meaningful messages that will be around long after the meeting is over. Each participant will have the opportunity to be videotaped and receive personal coaching and feedback. Topics covered:
- The Art of Persuasion
- The Anatomy of a Speech
- Deadly Sins of Presenters
- Audience Centered Presentations
- Adult Learning Techniques
- Techniques to Get Audience Participation and Buy-in
- Preparation / Speaking
- Q & A Techniques
- Tips for Using Visual Aids
- Getting the Technical Message Across
Workshops & Labs for Technical Specialists and Staff:
Internal Consulting Skills for Human Resource Professionals (small group lab)
This highly interactive, full-day lab is perfect for HR professionals who want to move beyond administrative and tactical duties and become valuable internal consultants in their organization. Learn the skills needed to help your organization with organizational changes, performance coaching, conflict mediation and other value-added services.
This lab is highly customizable to your HR Team’s needs. Topics covered:
- What an Internal Consultant does and how it is different from the way you work now.
- New consulting competencies—Practice the core skills.
- Establishing your new role with your clients.
- Identify your “internal market” and assess—and build--your influence and credibility.
- How to do value-added work by turning the wrong work into the right solution.
- How to contract with your internal clients so there are no surprises later.
- How to give honest feedback to senior executives / managers / employees.
- How to deal with resistant, internal clients.
- How to become a sought after performance coach—intake contracting, behavioral coaching, gathering 360 data, working with the internal client’s manager.
- How to deal with the political realities and find ways around roadblocks when implementing change.
Facilitation Skills for Human Resource Professionals
- Understand the difference between content, process and group dynamics.
- Preparation that pays off – logistics, assigning roles, ground rules.
- How to create and manage an agenda that is flexible, yet keeps groups focused and moving forward.
- How to use formal and informal process techniques that move the group towards the goal.
- How to techniques for creating group memory.
- Tips for managing dysfunctional dynamics.
- How to increase participation and creative flow.
- Nailing down agreements and creating accountability for action plans.
- Mediation skills and strategies to resolve conflicts between two parties.
- How to design a process for facilitating work group sessions, dysfunctional teams, assimilating new leaders and other special situations.
How to Present Like a Pro (small group lab)
This full-day, interactive lab is excellent for one person or small groups.
Effective presentation skills are one of the most coveted skills in the new working environment. Presenting your ideas powerfully and effectively demands content knowledge, delivery skills and an awareness of the tools that can take an ordinary presentation and turn it into a powerful platform for delivering meaningful messages that will be around long after the meeting is over. Each participant will have the opportunity to be videotaped and received personal coaching and feedback. Topics covered:
- The Art of Persuasion
- The Anatomy of a Speech
- Deadly Sins of Presenters
- Audience Centered Presentations
- Adult Learning Techniques
- Techniques to Get Audience Participation and Buy-in
- Preparation
- Q & A Techniques
- Tips for Using Visual Aids
- Getting the Technical Message Across
Train the Trainer for Technical Trainers (small group lab)
Teaching a technical course to your coworkers involves much more than standing in front of the room telling people everything you know. Effective trainers know that adult learners have sophisticated expectations and a keen desire to participate in their own learning experience.
This train-the-trainer workshop will engage you in hands-on techniques that will help participants retain and apply what they learn. The lab is designed for employees who conduct technical training, in a classroom environment, for their organization (It is not for one-on-one trainers). As a participant, you will receive detailed, personal feedback and coaching. Participants will learn to:
- Understand how to appeal to different adult learning styles.
- Develop learning objectives and lesson plans that are practical, interactive and transfer learning to the job.
- Apply interactive techniques that will engage learners and maximize retention.
- Enhance audio-visual, handouts, flip charts and other media.
- Manage group dynamics and handle problem situations.
- Deliver more effective presentations by applying delivery techniques that will take their presentation style to a new level.