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Our Guarantees and Policies |
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Our Complete Money-Back Guarantee
At Joan Lloyd at Work, Online Shopping, the customer always comes first and satisfaction is fully guaranteed. Your satisfaction is our highest priority. |
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Credit Card Guarantee
Joan Lloyd at Work, Online Shopping, accepts Mastercard and Visa credit cards. Your card will not be charged until your merchandise has been shipped. Under federal law, you will not be liable for more than $50 of fraudulent charges. In the unlikely event that you are subject to fraudulent charges, remember to first notify your credit card provider in accordance with its reporting rules and procedures. If, for whatever reason, you are held responsible for this amount, Joan Lloyd at Work, Online Shopping, will cover the entire liability for you, up to $50, as long as the unauthorized use of your credit card resulted through no fault of your own from purchases made from Joan Lloyd at Work, Online Shopping while using our secure server. |
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Pricing and Checkout Policy
At Joan Lloyd at Work, Online Shopping, we offer a selection of tools and gifts at fair prices, along with the convenience of online shopping. |
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Return Policy
Merchandise purchased in our online store, may be returned within 30 days of purchase. Please call our office regarding any return. Please insure the contents of the package for full retail value and keep all shipping receipts. Joan Lloyd at Work, Online Shopping will not be responsible for return postage charges. |
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Privacy/Confidentiality Policy
At Joan Lloyd at Work, Online Shopping, we respect our customers' privacy and have instituted policies intended to ensure that your personal information is handled in a safe and responsible manner. Some functions and services offered through our site require that you provide certain personal information. For example, when you order a product, we will need your postal and e-mail addresses. Your personal information will not be used for anything outside the normal functions of the site (order processing and fulfillment,) and will not be shared with non-affiliated third parties.
Our online registration forms offer you the option of electing to receive periodic e-mail from Joan Lloyd at Work. If you do not wish to receive such e-mail, you need only uncheck this option. |
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Delivery Guarantee
At Joan Lloyd at Work, Online Shopping, we make every effort to have the items you want in stock at all times. In most instances, if a product appears on our site, it is in stock. Should an item be temporarily out of stock, you are notified of this as you proceed through the checkout process. You can easily remove any items from your shopping cart that are on back-order if you prefer.
Joan Lloyd at Work, Online Shopping, ships their products through reliable carriers like UPS, Airborne Express and US Mail, who make every effort to guarantee delivery dates. In some situations, products are insured for 100% of their value to help make certain that you are satisfied with the product when it arrives. |
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