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Privacy and Security
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Your Privacy
We are committed to protecting your privacy online. Our pledge is to safeguard any information we collect associated with you and your name, and will make every reasonable effort to use this information only as you request.
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Collecting and Using Your Information
When you make an online purchase, the information you provide allows us to process and fulfill your order, and to notify you of your order status. We need to know your name, email address, billing and mailing addresses which is stored along with a record of the products you purchase. We also need to know your credit card number and expiration date. Once an online order has been confirmed, credit card information is not reused.
When you submit a question or comment, we ask for your email address, name and address information. This allows us to route your message to the appropriate person to provide you a reply.
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Protecting Your Information
When making an online purchase at Joan Lloyd at Work, Online Shopping we use a secure server. When your browser communicates with a secure server all information is encrypted, keeping it private. This technology makes it safer to transmit your credit card information over the Internet.
Only authorized employees have access to stored information. We safeguard information according to established security standards and procedures, and we continually assess new technology for protecting information. Our employees are trained to understand and comply with these information principles. Joan Lloyd at Work, Online Shopping, will not sell, trade, or rent your personal information collected online to others (third parties).
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Knowing When a Website is Secure
There are several ways to confirm that a web page you are viewing is secure. If the site uses SSL encryption, as Joan Lloyd at Work, Online Shopping does, then you will see either a padlock (if you are using Internet Explorer) or a key (if you are using Netscape) near the bottom of your browser window. You will also note that the Internet address of the web page, typically displayed near the top of your browser, will begin with the text "https://" rather than simply "http://" (e.g.,"https://www.joanlloyd.com/...). This extra "s" indicates the use of a secure server.
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Keeping Your Information Accurate
Once you have made an online purchase and any of your personal information changes or if you simply want to see what information we have stored, you can review and update your member profile using your e-mail address and password.
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How We Recognize You
In general, you can visit Joan Lloyd at Work, Online Shopping without revealing any information about yourself. It is our intent to let you know before we collect any information from you online. Our site is not setup to track, collect or distribute personal information about you unless you have made an online purchase. We cannot, for instance, determine your email address by examining electronic records. We use the electronic records to compile statistics about how collectively our visitors interact with our Website. These statistics contain no personal information and are only used by our technical support staff. "Cookies" enhance your experience on certain parts of our Website. The purchase process is setup to use cookies to recall your email address, name, and preferences to pre-populate forms where appropriate. Cookies are also used to remember the contents of your shopping cart as you make your selections. Cookies are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do not contain any personally identifying information. Most browsers automatically accept cookies, but you can usually change your browser to prevent that. Even without a cookie, you can use most of the features of our site.
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Send Us Your Feedback
If you have concerns about your privacy with our site, please tell us by submitting an email to comments@joanlloyd.com. We will make every reasonable effort to address your concerns.
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